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Shipping Policy

Order Processing and Contact Timeframe

At Retro Game Intensity, we strive to provide efficient order processing and shipping services to ensure you receive your purchases in a timely manner.

We have implemented a shipping policy to give you an estimate of our order processing time and provide you with a timeframe to make any desired changes.

Please review the following guidelines:

Order Processing Time:

a. Our standard order processing time is typically within 4 hours from the time your order is placed.

b. During peak periods or holidays, order processing times may be slightly longer, but we make every effort to minimize any delays.

Shipping Options:

a. We offer various shipping options to accommodate your preferences, including expedited and standard shipping.

b. The available shipping methods and estimated delivery times will be provided at the time of checkout.

Contact Timeframe for Changes:

a. If you need to make any changes to your order, such as modifying the shipping address or canceling the order, we recommend contacting us as soon as possible.

b. To ensure we can accommodate your changes, please contact our customer service team within the 4-hour order processing timeframe.

Contact Methods:

a. You can reach our customer service team by email or through our online chat support during our business hours.

b. Our customer service contact information, including phone number and email addresses, will be provided on our website and order confirmation emails.

Changes and Order Modifications:

a. Our customer service team will assist you in making the necessary changes to your order within the specified timeframe.

b. Please note that order modifications or changes are subject to feasibility and any associated costs, such as shipping method upgrades.

We make every effort to process orders promptly and ensure timely shipments.

However, please be aware that factors beyond our control, such as weather conditions or carrier delays, may affect the actual delivery timeframe.

If you have any questions or require further assistance regarding your order, changes, or shipping, please do not hesitate to contact our customer service team within the specified timeframe. We are here to assist you and provide the best possible service.

Thank you for choosing Retro Game Intensity. We appreciate your business and look forward to serving you.

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